Why outsource in the Netherlands?
Business process outsourcing in the Netherlands
Economic growth
The Netherlands has a highly developed and innovative commercial sector. Dutch companies are highly sophisticated and innovative and are rapidly and aggressively harnessing new technologies for productivity improvements.
Languages
The Netherlands ranks first out of 111 countries/regions in the world for speaking and writing skills in the English language, according to the English Proficiency Index (EPI) 2022, published by Education First.
Culture and environment
With a strategic coastal location with access to some 500 million consumers in Western Europe, it has excellent logistics infrastructure, excellent ICT connectivity, internationally-oriented workforce (who speak excellent English) and favourable business and tax climate.
Innovation power
High tech industries in the Netherlands are among the most innovative in the world, thanks to state-of-the-art facilities and cutting-edge research and development. Dutch technological know-how and products are much sought-after and are exported worldwide.
Quality service
Dynamic, flexible and well-trained staff, available at favourable Western European wages with extensive experience in customer-facing roles.
Productivity and costs
Skilled and highly trained flexible workforce with industry expertise. The Netherlands is in the top 10 most productive countries in the world according to The Conference Board (2023). Wages are on average lower in the Netherlands than in other Western European countries.
Locations in the Netherlands
- Breda
- Den Bosch
- Emmeloord
- Groningen
Breda, Den Bosch, Emmeloord, Groningen and Sittard
- Custom Connect has five well-spread locations in the Netherlands: Breda, Den Bosch, Emmeloord, Groningen and Sittard.
- All locations are fully ISO 27001 certified and meet the latest legal requirements and standards and working according to COPC© operational excellence methodology.
- Highly experienced in various markets, excelling in sectors such as e-commerce, retail, telecommunications, energy transport & logistics, government & non-profit and gaming and lotteries.
- Seating capacity across all locations 550+.
- Languages supported: Dutch, English, German and French.